Thank you for visiting and shopping at a Band of Hope. Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1-3 Business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by 1-2 days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates and Delivery Estimates
Royal Mail 2nd Class Estimated 5-7 Business Days Free Shipping.
International Standard Estimated 10-14 Business Days £4.00-£5-00 Shipping.
Return and Refund Policy
Thank you for shopping at
If you are not satisfied with your purchase, we are here to help.
You have 14 calendar days to return your item from the date you receive it. To be eligible for a return your item must be unused and be in the same condition that you received it, in the event of the item being faulty or broken, please contact us immediately.
Once we receive your item we will inspect it and notify you that we have received the item, we will notify you immediately on the status of your refund after inspecting the item, if it is approved we will refund you to your original method of payment.
You will be responsible for paying your own shipping costs for returning your item, the shipping costs are non-refundable. If you receive a refund the the cost of the item and not the shipping will be refunded.
If you have any questions feel free to use the message box above.